General terms and conditions

Terms and Conditions

Below you will find the General Terms and Conditions of STRASSACKER SELECTIONS, a brand of Ernst Strassacker GmbH & Co. KG Art Foundry.

 

1. Scope
The following T&Cs apply to all orders placed via our online shop at selections.strassacker.com.

 

2. Contractual Partner, Customer Service
The purchase contract is concluded with Ernst Strassacker GmbH & Co. KG Art Foundry. Further information about us can be found in the legal notice. You can reach our customer service for questions, complaints, and claims from Monday to Friday, 8:30 AM to 4:30 PM, at the phone number +49 (0)7162 16-0.

 

3. Conclusion of Contract
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the order button "Place a binding order," you submit a binding order for the goods in your shopping cart. Order confirmation is sent immediately after the order is submitted. We may accept your order either by sending an order confirmation via email or by delivering the goods within two days. A prerequisite for a valid contract conclusion is that the order process is successfully completed by submitting the order.

 

Prices
The prices indicated for the items are exclusive of VAT. The applicable VAT rate depends on the destination country of the delivery and is shown during the ordering process before the purchase is completed.

 

4. Shipping Costs
There are no additional charges for shipping and packaging.

 

5. Payment
All available payment methods are shown during the ordering process. We reserve the right to require payment in advance.

 

6. Self-Collection
We deliver by shipping. Self-collection is conditionally possible upon prior telephone arrangement.

 

7. Parcel Lockers
We do not deliver to parcel lockers.

 

8. Retention of Title
The goods remain our property until full payment has been received.

 

9. Transport Damage
If goods are delivered with obvious transport damage, please report such defects to the delivery service immediately if possible, and contact us without delay. Failure to make a complaint or contact us does not affect your legal rights and their enforcement, in particular your warranty rights. However, you help us assert our own claims against the carrier or transport insurance.

 

10. Right of Withdrawal

Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day you or a third party named by you, who is not the carrier, took possession of the last item.

To exercise your right of withdrawal, you must inform us (Strassacker Selections, Staufenecker Straße 19, 73079 Süßen, selections@strassacker.de, phone: +49 (0)7162 16-0, fax: +49 (0)7162 16-190) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax, or email). You may use the attached sample withdrawal form, but it is not required.

To meet the withdrawal deadline, it is sufficient that you send the notification of exercising the right of withdrawal before the withdrawal period expires.

 

Consequences of Withdrawal
If you withdraw from this contract, we will reimburse all payments we have received from you without delay and at the latest within fourteen days from the day on which we received notice of your withdrawal from this contract. For this refund, we will use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.
We may withhold the refund until we have received the goods back or you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the fourteen-day period has expired.
We will bear the costs of returning the goods.
You are only liable for any diminished value of the goods if this loss in value is due to handling the goods in a way that is not necessary for checking their condition, properties, and functionality.

 

Sample Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it to us.)

 

To:
Strassacker Selections
Staufenecker Str. 19
73079 Süßen
Email: selections@strassacker.de
Fax: +49 (0)7162 16-190

 

• I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods () / the provision of the following service ()
• Ordered on () / received on ()
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if notification is submitted on paper):
• Date:

(*) Delete as appropriate.